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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Strong

June 15, 2024

5  out of  5 rating by Heather Strong
"I have been with Kent Nagao state farm insurance for something like 20 years. The customer service in his office is unbeatable. They always make sure I have current, competitive rates. If I need to change anything on my policy, it's done in a snap. If a problem pops up, they call me. I recently needed a policy for my small business and some items were unfamiliar to him and he spent extra time researching what needed to be done to provide me with a satisfactory policy that suit my needs. Kent and his staff go above and beyond to take care of their clients. That kind of customer service is RARE. I would never go anywhere else. Thank you Kent! And thanks to your awesome staff, every single one of them are superb!"
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Michelle Perry

June 3, 2024

5  out of  5 rating by Michelle Perry
"I have had insurance with State Farm for many years, decades. There is no better agent than Kent Nagao. I can not say enough positive things about him. From time to time I will receive solicitations from other insurance companies and I always say the same thing to the other insurancecompany: "there is nothing you can offer me to make me switch insurance agencies or insurance agent. Even if you offered me insurance at $5 a month I would not take it." That statement in absolutely true. In part it's because of the unbeatable customer service, straight forward answers, helpful advice, and honesty from Kent. If you are looking for an insurance agent who will work hard for you I highly recommend Kent Nagao, you won't be disappointed."
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Heidi Baer

April 30, 2024

5  out of  5 rating by Heidi Baer
"Kent has been my husband’s friend since college. He has always taken care of our insurance needs. I appreciate his knowledge and expertise. He cares about his clients and treats us like family. I would highly recommend Kent to anyone in need of a kind and trustworthy insurance agent. Thanks, Kent."
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Carrie Quartuccio

April 28, 2024

5  out of  5 rating by Carrie Quartuccio
"We have had such a great experience with Kent Nagao and his State Farm office. Absolutely THE BEST customer service! I have referred many family members and friends to the office. On one occasion I knew someone that was not getting efficient service during a home disaster and I called Kent’s office for them just to ask some questions. Bridget, the office manager and Kent gave some solid advice to someone they didn’t even insure. They are top notch!! Highly recommended!"
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Bonnie Brown

April 19, 2024

5  out of  5 rating by Bonnie Brown
"Kent has been an excellent insurance agent! He’s kind, thoughtful and has been able to help us when needed. Kent goes above and beyond what he needs to do!"
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April 19, 2024

5  out of  5 rating by Kristi
"Kent and his team are incredibly helpful and have been great to work with! I’ve been with State Farm for over 20 years and Bridget has been there for all of my needs from my first car to my first home! Couldn’t ask for a better team or agent to work with."
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Austin Reopelle

April 19, 2024

5  out of  5 rating by Austin Reopelle
"This office is the best. Always attentive, understanding, and knowledgeable."
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Marisa Reopelle

April 18, 2024

5  out of  5 rating by Marisa Reopelle
"Everyone that works in this office is so helpful and kind. I would recommend them to anyone!"
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Chelsea R

April 18, 2024

5  out of  5 rating by Chelsea R
"Great support from staff and handled my situation with care!"
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Norman F

April 18, 2024

5  out of  5 rating by Norman F
"Kent has been my Agent for over 30 years. There is no one I trust more. His Gals will always take good care you."
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Scott Saxton

April 18, 2024

5  out of  5 rating by Scott Saxton
"Good pricing for coverage. Friendly and helpful staff."
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Dale Hansen

April 18, 2024

5  out of  5 rating by Dale Hansen
"I’ve been with these guys for along time and they have always worked well with me getting my vehicles taken care of and always trying to make sure I’m protected and well covered."
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Amber Gruninger

April 18, 2024

5  out of  5 rating by Amber Gruninger
"Super friendly staff and easy to work with!"
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Heather Jackson

April 18, 2024

5  out of  5 rating by Heather Jackson
"Kent and his staff are always so helpful and pleasant to communicate with. They’ve gone to bat for us several times and work to make sure our issues are being taken seriously. I’d recommend them to anyone needing insurance."
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Brooke Healy

April 18, 2024

5  out of  5 rating by Brooke Healy
"The best staff that is always so welcoming and helpful!"
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John Grammer

April 16, 2024

5  out of  5 rating by John Grammer
"Been working with Kent for years. Great service with friendly and knowledgeable employees. Thanks Kent!"
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Andrea Rennick

April 16, 2024

5  out of  5 rating by Andrea Rennick
"I have had a policy for all many many years with Kent's office. He is amazing and so is his staff, very friendly, kind and helpful with any need or question that I have. If you are looking for a new company and agent you will not be disappointed with Kent Nagao and his staff!!! Thank you guys for all you do!"
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Steven Mastronardi

April 13, 2024

5  out of  5 rating by Steven Mastronardi
"Kent Nagao State Farm has the most professional and friendly people in the insurance industry!"
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Dian Carlin

April 11, 2024

5  out of  5 rating by Dian Carlin
"I have had my insurance with Kent Nagao INS Agency INC for over 40 years. I've never been disappointed in him or the personnel in his office. They have always answered any questions or problems I've had almost immediately. If they didn't have the answers they found them. I recommend them for all your insurance needs."
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Ashley Flynn

April 11, 2024

5  out of  5 rating by Ashley Flynn
"I love this location and the people there"
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Tim Reopelle

April 11, 2024

5  out of  5 rating by Tim Reopelle
"Kent and his staff are amazing. I've been insured with State Farm as long as I've been driving. As I've grown and my needs changed, Kent has always been helpful in making sure I'm taken care of. I trust Kent and his staff to treat me fairly and look out for my best interests."
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John Stevens

April 11, 2024

5  out of  5 rating by John Stevens
"Hello, I've been with State Farm for many years. They have always been dependable whenever we've needed them. Sometimes I see some insurance companies advertising at lower rates but, over the years State Farm has earned my trust. Thank you State Farm."
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Kim Stevens

April 11, 2024

5  out of  5 rating by Kim Stevens
"We've been with Kent for years and he and his staff have been very good to us. They have been proactive with our insurance needs. Very friendly and knowledgeable!"
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Wendy Smith

April 10, 2024

5  out of  5 rating by Wendy Smith
"Greatest insurance office ever! The team is amazing. They are very knowledgeable and always willing to help."
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Bryan Crase

April 10, 2024

5  out of  5 rating by Bryan Crase
"All their staff are very friendly and helpful. Plus great rates is a plus."